Privacy Policy

BigBang Hobbies · Data protection and transparency

At DANIEL RODRÍGUEZ PEREA we work to offer you the best possible experience through our products and services. We care about your privacy and believe we should be transparent about it.

Therefore, and for the purposes of the REGULATION (EU) 2016/679 (GDPR) and the Spanish LSSI, DANIEL RODRÍGUEZ PEREA informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment:

• Your data is collected so that your user experience improves, catering to your interests and needs.
• We are transparent about the data we obtain about you and the reason why we do so.
• When we use your personal information, we will always do so in compliance with the regulations, and when necessary, we will request your consent.
• We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it.
• Our priority is to guarantee your security and process your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, please consult the different sections of the privacy policy below:

Who is the controller of your personal data?

Identity: DANIEL RODRÍGUEZ PEREA

Registered address: C/ Remences, 48

Tax ID nº: 79271304X

Email: tienda@bigbanghobbies.com

DANIEL RODRÍGUEZ PEREA has appointed a Data Protection Officer. If you wish to make an inquiry regarding the processing of your personal data, you can contact him via email at tienda@bigbanghobbies.com.

What personal data do we collect?

• Full name
• Phone number
• Address and postal code
• Email address
• Location
• Payment data
• IP address, date and time of access, internet browser, and device operating system data

In some cases, filling out the registration form is mandatory to access and enjoy certain services offered on the website; failure to provide the requested personal data or not accepting this data protection policy means the impossibility of subscribing, registering, or participating in any of the promotions that require personal data.

Why and for what purposes do we process your data?

At DANIEL RODRÍGUEZ PEREA we process the information provided by interested parties for the following purposes:

• Manage or contract any of our services or products through our web application.
• Manage the registration of new users in our web application.
• Manage the sending of information requested by you, as well as any other queries you may have.
• Manage subscriptions to our Newsletter to receive news and updates.
• Reminder that you have abandoned products in the shopping cart.
• Carry out commercial actions and maintain and manage the relationship with the user, as well as the management of services offered through the website and information tasks.
• In some cases, it will be necessary to provide information to Authorities or third-party companies for audit purposes, as well as to manage personal data on invoices, contracts, and documents to respond to customer claims or Public Administrations.

The personal data obtained as a result of your registration as a user will form part of the Register of Activities and Processing Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legal basis for the processing of your data?

• Consent of the data subject for the contracting of services, information requests, or registration in e-newsletters.
• Legitimate interest for the processing of our customers' data in direct marketing actions and express consent for everything related to automated evaluations and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

The processing of data for the purposes described will be maintained for as long as strictly necessary to fulfill the purpose for which it was collected (for example, as long as the commercial relationship lasts), as well as for compliance with legal obligations arising from the processing of the data.

To which recipients are your data communicated?

In some cases, only when necessary, DANIEL RODRÍGUEZ PEREA will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g., payment providers or shipping companies) with whom DANIEL RODRÍGUEZ PEREA works may use the data to provide the corresponding services, but they will not use such information for their own purposes or for transfer to third parties.

DANIEL RODRÍGUEZ PEREA seeks to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data.

In some cases, the law may require that personal data be disclosed to public bodies or other parties; only the strictly necessary information will be disclosed to comply with said legal obligations.

Where is your data stored?

As a general rule, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, because they have Binding Corporate Rules (BCR).

What rights do you have and how can you exercise them?

You can send your communications and exercise your rights by making a request to the following email address: tienda@bigbanghobbies.com.

• Right of access and rectification (Art. 15 and 16 GDPR): The user has the right to obtain information about their personal data and for what purposes they have been used, as well as to request a correction of any inaccurate or incomplete personal data.
• Right to erasure and to be forgotten (Art. 17 GDPR): The user has the right to obtain the deletion of personal data when they are no longer necessary in relation to the purposes for which they were collected or otherwise processed. If at any time you have given your consent for the processing of personal data, there will always be the possibility of withdrawing such consent for any future processing that depends on it.
• Right to restriction of processing: The user has the right to request the restriction of the processing of their personal data, in which case DANIEL RODRÍGUEZ PEREA would only retain them for the exercise or defense of claims.
• Right to object (Art. 21 and 22 GDPR): The user has the right to object to the processing of their data. DANIEL RODRÍGUEZ PEREA informs the user that even if they object to certain processing, DANIEL RODRÍGUEZ PEREA may continue such processing if it is based on another legitimate ground, for example, to provide services or to comply with legal obligations.
• Right to data portability (Art. 20 GDPR): In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another controller.
• Right not to be subject to automated individual decision-making: You can request that decisions based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject, not be taken.

In some cases, the request may be rejected if you request the deletion of data necessary for compliance with legal obligations.

Likewise, if you have any complaint about the processing of your data, you can file a claim with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the accuracy and correctness of the data provided, exonerating DANIEL RODRÍGUEZ PEREA from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated.

DANIEL RODRÍGUEZ PEREA is not responsible for the veracity of information that is not of its own creation and for which another source is indicated, nor does it assume any responsibility for hypothetical damages that may arise from the use of such information.

Likewise, the user certifies that they are over 14 years of age and that they have the necessary legal capacity to give consent regarding the processing of their personal data.

How do we process the personal data of minors?

In principle, our services are not specifically directed at minors. However, in the event that any of them are directed at children under fourteen years of age, in accordance with Article 8 of the GDPR, DANIEL RODRÍGUEZ PEREA will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person providing consent will be required.

In the case of persons over fourteen years of age, the processing of data may proceed with the user's consent, except in those cases where the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

DANIEL RODRÍGUEZ PEREA has adopted the legally required levels of security for the protection of Personal Data, and strives to install those other additional means and technical measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data provided to DANIEL RODRÍGUEZ PEREA.

DANIEL RODRÍGUEZ PEREA is not responsible for hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of DANIEL RODRÍGUEZ PEREA.

Links to other websites

The website https://bigbanghobbies.com may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and DANIEL RODRÍGUEZ PEREA is disassociated from any type of responsibility regarding its privacy policy.

How do we use cookies?

The website and social media profiles of DANIEL RODRÍGUEZ PEREA use cookies in order to optimize and personalize your browsing. Cookies are physical information files that are stored on the user's own terminal; the information collected through cookies serves to facilitate user navigation through the portal and optimize the browsing experience. Data collected through cookies may be shared with their creators, but in no case will the information obtained be associated with personal data or data that could identify the user.

However, if the user does not wish cookies to be installed on their hard drive, they have the possibility to configure the browser in such a way as to prevent the installation of these files. For more information, please consult our Cookie Policy.

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy periodically.